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Frequently asked questions

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Closing reception
Prohibited items

What is GitHub Universe?

GitHub Universe is our annual marquee product and user conference. The two-day event brings together a global interconnected community of over 1700 developers, industry thought leaders, and executives to hear what's next from GitHub, and learn about the tools and concepts that are pushing the software industry forward.

The conference features over 50 insightful sessions and a dozen workshops from people who are defining the state of open source and the future of software development.

When is Universe?

November 13-14, 2019. To find more information about when the conference activities are happening, see the GitHub Universe Schedule and our Beyond GitHub Universe events.

Can I get a receipt for my ticket?

Yes. To find your receipt:

  • Log in to your Eventbrite account
  • Click Tickets in the drop-down menu on your profile photo in the top-right corner
  • Click GitHub Universe 2019
  • Click Print Tickets to download and print your ticket confirmation

Can I cancel my ticket and get a refund?

Yes. You can get a refund if you complete the request process on or before November 5, 2019. To request a refund:

  • Log in to your Eventbrite account
  • Click Tickets in the drop-down menu on your profile photo in the top-right corner
  • Click GitHub Universe 2019
  • Click Request a Refund and complete the form

What should I do if I lose something?

If the event is in progress, stop by the check-in desk to see if someone dropped off your lost item. After the event, send us a note with a description of the item, and we’ll do our best to get it back to you.

Do you offer scholarships to Universe?

The window to apply for a scholarship is now closed for Universe 2019.

Yes, We offer a variety of scholarships to attend Universe. Whether you are from an underrepresented group in technology, an enrolled student, or an active open source maintainer within our community, we have set up scholarships to assist in bringing you to Universe.

What is Workshop Day?

Workshop Day is a full day of hands-on learning experiences on November 12 led by experts on Git, the GitHub platform, GitHub Enterprise, and more.

Workshop Day takes place at a different location than the main GitHub Universe event. You’ll find your workshops at the following address:

Contemporary Jewish Museum
736 Mission St.
San Francisco, CA 94103

How can I buy a ticket for Workshop Day?

You’ll have the option to add Workshop Day to your conference experience when you buy your Universe tickets.

Workshops are now sold out.

Can I buy a ticket for Workshop Day only?

No. Workshop Day is an add-on experience for people who have purchased a general admission ticket.

Do I need to register in advance for workshops after I’ve bought a Workshop Day ticket?

Yes. Look out for instructions in your inbox after the schedule is published to register for the workshops you’d like to attend—space is limited.

Do I need to download anything in advance for Workshop Day?

Prerequisite tasks for workshops are now available on GitHub. To get the most out of your experience, complete all tasks before November 12. If you have questions, you can email or ask help from a designated staff member during registration hour 8-9AM.

Do I need a GitHub account for Workshop Day?

Yes. You’ll need a GitHub account (not your GitHub Enterprise username) to participate in some workshops. If you don’t have one, we’d recommend creating an account before Workshop Day.

Will Workshop Day be recorded?


Will Workshop Day include food and beverages?

Yes. We'll have a light breakfast before workshops start and a prepared lunch. Beverage service is provided throughout the day.

Do you accommodate special dietary needs?

We provide at least one vegetarian, vegan, dairy-free, and gluten-free food option. If you have additional dietary needs, let us know at least 48 hours in advance, and we’ll do our best to provide an option that works for you.

You can review all menus here.

Is there parking at the venues?

There’s no public parking at our event venues. We recommend you use ridesharing services, public transportation, or bikes.

Will the conference have captioning or language translation?

We’ll provide live captioning for all GitHub Universe content. We won’t have language translation available for the event.

Will there be gender-neutral bathrooms at the event venues?


Will there be a nursing room at the venues?

There will be a nursing room with a refrigerator clearly designated at the Conference venue.

Unfortunately the Workshop Day venue doesn’t have a designated space for nursing mothers. If you’re nursing, reach out to before the event, so we can help you find a comfortable space.

Will there be a place for me to store my things at the venues?

There will be a coat-check and storage available for bags at our event venues, but we recommend keeping valuables with you during the event.

Where is the closing reception?

The Palace of Fine Arts

Can anyone attend the closing reception?

No. You will need to be a ticket-holding attendee and have your conference badge to attend the reception.

Will non-alcoholic beverages be available?


Does GitHub Universe have a Code of Conduct?

Yes. We recommend attendees take a few minutes to review the Code of Conduct. If you’ve got an urgent concern or question, reach out to us by email.

Does GitHub Universe have Event Terms?

Yes. We recommend attendees take a few minutes to review the Event Terms. If you’ve got an urgent concern or question, reach out to us by email.

Could a photo of me at the event be used in promotional materials?

Yes. We occasionally use photos taken by our photographers in promotional materials.

What should I do if I don’t want my photo taken?

Inform our Registration Team when you check in, and they’ll give you a red lanyard to let our photographers know.

The following items are prohibited inside the Palace of Fine Arts:

  • Weapons of any kind, including but not limited to:
    • Firearms (with or without permit)
    • Pocket knives, multi-tools, or knives of any size
    • Pepper spray or mace
  • Flares or fireworks
  • Oversized bags (ie roller luggage or duffle bags) or backpacks 18.5 inches or larger
  • Illegal substances
  • Clothing with offensive language or content
  • Audio or video recording devices
  • Signs, banners, or poles
  • Skateboards, hoverboards, rollerblades, scooters, bicycles, or bobsleds
  • Hoods, masks, or the like or objects to cover one’s face (medical and religious articles exempt)
  • Balloons, permanent markers, spray paint, silly string
  • Noisemaking devices (e.g. air horns, drums, whistles)
  • Large or pointed umbrellas
  • Projectiles (footballs, frisbees, etc.)
  • Amplifiers or musical instruments

GitHub and The Palace of Fine Arts reserves the right to prohibit any item, including items not listed above, from entering the premises. All bags and other permissible items may be subject to search upon entering the venue.